Start Recovery
Admissions Process
We understand that reaching out for addiction treatment is one of the hardest decisions a person or family can make. At MTH Rehab, our admissions team is trained to make that process as straightforward and judgment-free as possible. Whether you are calling for yourself, a spouse, a parent, or a child, you will speak with someone who has guided thousands of Marin County families through this exact moment.
Most patients are admitted within 24 to 48 hours of their initial call. Our team handles insurance verification, coordinates travel logistics if needed, and prepares a personalized intake plan so that you know exactly what to expect when you arrive at our San Rafael facility. There are no waitlists, no complicated forms, and no shame in asking questions.
Confidential Call
Call (805) 436-5658 24/7.
Clinical Assessment
Thorough evaluation to determine best level of care.
Insurance Verification
We verify benefits and explain coverage.
Arrival & Intake
Coordinated travel and welcoming intake process.
Insurance Accepted
- Aetna
- Blue Cross Blue Shield
- Medicaid
- Medicare
- WellCare
- Tricare
- First Health Network
- Centene
Questions? Call (805) 436-5658.
What to Bring
Recommended Packing List
- Government-issued photo ID
- Insurance card and any relevant medical records
- Comfortable clothing for 7 to 10 days (we have laundry facilities on-site)
- Personal hygiene items (shampoo, toothbrush, deodorant — no aerosol containers)
- Prescription medications in original labeled bottles
- Journal or notebook
- Books or reading material
- Comfortable walking shoes for nature path access
- A meaningful personal item for comfort (photo, small keepsake)
Items Not Permitted
- Alcohol, drugs, or drug paraphernalia of any kind
- Weapons or sharp objects
- Aerosol sprays
- Laptops (phones are collected during detox and returned during residential phase)
- Outside food or beverages
If you are unsure about any item, call our admissions team at (805) 436-5658 before arrival. We want packing to be the simplest part of this process for you and your family.
Frequently Asked Questions
How long does treatment typically last?
Treatment duration depends on individual needs. Medical detox usually takes 3 to 7 days. Residential programs run 30 to 90 days, and outpatient care continues for 2 to 12 weeks after that. We work closely with both patients and their families to determine the right timeline, because we know that families need a sense of what to expect too. Your clinical team will provide regular updates so no one is left guessing.
Can my family visit during residential treatment?
Absolutely. Family involvement is a core part of recovery at MTH Rehab. We schedule weekly family therapy sessions and designate visiting hours on weekends. We also understand that family members often carry their own stress and confusion, so we offer a monthly family education workshop that helps loved ones understand addiction as a medical condition and learn supportive communication skills.
Do you accept my insurance?
We accept Aetna, Blue Cross Blue Shield, Medicaid, Medicare, WellCare, Tricare, First Health Network, and Centene. Our admissions team will verify your specific benefits within hours of your initial call and walk both you and your family through any out-of-pocket costs before admission, so there are no financial surprises. Call (805) 436-5658 for a free verification.
Is detox medically supervised?
Yes. Our detox unit is staffed 24/7 by physicians and registered nurses who specialize in addiction medicine. Medication-assisted treatment is used when clinically appropriate to manage withdrawal symptoms safely. We keep families informed throughout the detox process with daily check-in calls, because we know how frightening this stage can be for everyone involved.
What happens after I complete residential treatment?
Discharge planning begins in the first week of residential care, not the last. Your clinical team will develop a step-down plan that may include our outpatient program, alumni support groups, peer mentorship connections, and referrals to local community resources in San Rafael and Marin County. Families receive their own aftercare guidance so they know how to support long-term recovery at home.
Can I continue working while in outpatient treatment?
Yes. Our outpatient and IOP sessions are available during daytime, evening, and weekend hours specifically so that patients can maintain employment, attend school, or manage caregiving responsibilities. We believe recovery should integrate into your real life, and we work with both patients and families to find scheduling solutions that minimize disruption.